Knowledge Management and Communications Lead

SEGURA Consulting is a subcontractor to Tetra Tech ARD on the five-year USAID WASH-FIN project. WASH-FIN seeks to close infrastructure financing gaps to achieve universal access to water and sanitation services through sustainable and creditworthy business models, increased public funding and expanded market finance for infrastructure investment. WASH-FIN goals include increasing the number of people with access to a safely managed drinking water and/or sanitation services; strengthened capability of governments to track investments in WASH services; mobilized sustained and reliable finance to invest in improved WASH service delivery at the local level; and strengthened ability of USAID and development partners to understand, scale and replicate successful approaches to WASH finance.

In Years 1 and 2, WASH-FIN designed country activities and began implementation in Kenya, Senegal, Nepal, Cambodia, and Southern Africa encompassing a range of sub-activities. Each includes elements of knowledge management consisting of various reports and studies, as well as presentations for events such as workshops and training. In year 3, WASH-FIN will be working to advance the Knowledge Management component of the project which aims to consolidate country level KM into core project knowledge and learning efforts through implementation of the WASH-FIN Knowledge Management Strategy.

As such, WASH-FIN is looking for a Knowledge Management and Communications Lead to be based in the WASH-FIN project office in Arlington, VA. In collaboration with project staff, the KM&C Lead will be responsible for the development, management, continuous improvement and expansion of knowledge management, and partnerships function against established targets in accordance with USAID objectives.

We are looking for a full-time staff member to lead WASH-FIN’s Knowledge Management component and communications needs. The KM&C Lead will be hired through SEGURA Consulting.

Overall Responsibilities

  • Liaise with WASH-FIN technical staff and USAID to implement the WASH-FIN Knowledge Management Strategy to ensure effective capture of knowledge and lessons learned through development of internal KM processes, and dissemination in the form of knowledge products to targeted stakeholder and client (USAID) audiences;

  • Manage the production cycle of all deliverables including: identify, manage, and liaise with editors, graphic designers, and translators; manage to schedules, branding, and quality and style thresholds, assurance and peer reviews; oversee USAID submission and feedback, and dissemination including through other USAID Central mechanisms especially the CKM Project which hosts the WASH-FIN micro-site at www.globalwaters.org and other USG channels such as the Cimatelinks.org platform;

  • Support and/or lead development, design, and editing of knowledge products that strengthen the project’s overall performance, including best practices, lessons learned, position papers, briefs, success stories and guides/templates/toolkits; Ensure that materials are developed to be accessible, user-friendly, timely, and tailored for target audiences;

  • Evaluate options for sharing WASH-FIN knowledge products including establishment of a knowledge platform in accordance with USAID needs, expectations, and regulations;

  • Contribute to organization and structure of WASH-FIN resource library and cloud-based database (Egnyte) for WASH-FIN outputs and other tools;

  • Support and/or spearhead the conceptualization, organization, and implementation of thought leadership events, workshops, and/or written products for USAID, host country governments, local stakeholders, and WASH-FIN partners;

  • Participate in periodic WASH-FIN coordination meetings and other relevant WASH-FIN meetings, as required; identify opportunities to fill knowledge gaps, present success stories and areas to consider for further research;

  • Lead development of the knowledge management section of each quarterly report, annual report, and annual work plans at both global and country levels if required;

  • Build capacity of staff, partners, and other stakeholders to develop knowledge products;

  • Provide support to project staff to ensure compliance with USAID’s branding and marking requirements; support country teams KM and communications needs; and

  • Contribute to drafting and/or review of talking points, speeches, press releases, presentations, and other materials as needed by WASH-FIN staff and USAID.

Qualifications

  • Master’s degree in Information Communication and Technology (ICT), Communications; or other related field desirable; or an undergraduate degree with relevant and specific prior knowledge management program or communications experience on behalf of USAID;

  • Minimum of eight (8) years of direct experience in related WASH, finance, or urban infrastructure technical fields, or information and knowledge management programs and systems; USAID experience preferred,

  • In lieu of the above, ten years of international development experience in any sector, with some knowledge of or exposure to WASH, finance/development finance and/or urban infrastructure technical fields;

  • Highly proficient in MS Office applications, experience creating simple and accessible toolkits, blogs, and presentations for government, civil society, and development partners preferred; experience with web development and medium or exposure platforms desirable;

  • Must be comfortable working on concurrent tasks and activities with poise and professionalism on a global program operating in multiple countries and time zones;

  • This position may require short-term international field work (10%-20%); and

  • U.S. citizenship or a valid U.S. work permit is an absolute requirement.

To be considered applicants must submit the following to resumes@segura-co.netwith the position name in title of your email:

  • A letter of application explaining individual qualifications and fit for this opportunity

  • A current CV in reverse chronological format

  • A list of at least 3 professional references including contact information

  • A writing sample of which the applicant is the sole author, no more than 10 pages